[QUOTE=Jerry A;1798442]For Spectrum Likers. https://www.bbb.org/stlouis/business...and-complaints[/QUOTE
Are there such persons out there?
For Spectrum Likers. https://www.bbb.org/stlouis/business...and-complaints
[QUOTE=Jerry A;1798442]For Spectrum Likers. https://www.bbb.org/stlouis/business...and-complaints[/QUOTE
Are there such persons out there?
Other than increasing prices we have had good service. Mind you I resell their services to business we work with. Over all they have been fine. I'm not happy about some contract issues that came up but over all I think most "phone" service companies have issues.
We have worked with Netcom, Earthlink, Spectrum/Timewarner, Choiceone, MCI, others I can't remember right now and Verizon.
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For what its worth, I filed a complaint with some Govt agency in NY about my crappy internet connection back in Feb... and Spectrum called ME! And, gave me a 'special phone number' to reach them, where it went straight to a human..
Needless to say, I went from 3-10mbits to 130mbits with in a week... - they had to run a new line, and do some tweaking on their end..
For $65 a month (I bought my own modem) I call that a win...
I sorta refuse to call their public numbers, cause all you get is a run around... but this method worked for me lol
Willful ignorance is the downfall of every major empire in history.
"Political power grows out of the barrel of a gun." - Mao, 1938
FMD, which govt agency did you call, if you don’t mind my asking? I’m as stunned that a NY govt agency would respond as I am that Spectrum would respond.
https://www.dos.ny.gov/consumerprote...laintForm1.asp
I think it was these guys...
I said that they advertise 100mbps speeds yet I get 3-10mbps speeds..... I filled in all my info, and basic info about them
I no longer call the 1800 numbers when I have a problem, I go online and btch to our govt lol I have found it often fixes things faster. However, I should note that im not your average 'user' and can tell when its 'not on my end'
Willful ignorance is the downfall of every major empire in history.
"Political power grows out of the barrel of a gun." - Mao, 1938
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