I think that each Department head/director in the Town Of Amherst should be required to provide a 5 to 10 minute update at the podium at one evening town board meeting each and every month. The updsate would include a briefing and/or status report on the top activities and progress within their department since the last update.
As it is now, the public really doesn't get provided with what is going on.
I think this would help. Why wouldn't a department boss want to do such a thing?